174,661,300 Rp

Median Base Salary

How much does a Technical Support Engineer make in Indonesia ?

The base salary for a Technical Support Engineer in Indonesia is 174,661,300 Rp. Also known as: Technical Support Analyst, Customer Support Engineer, Customer Support Specialist, Customer Support Analyst, IT Support Engineer.
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174,661,300 Rp

Median Base Salary (percentile 50th)

153.0 observations

Excellent Confidence

46,047,100 Rp Bonus per year

36,520,100 Rp of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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79391500.0 Rp

Min salary

158783000.0 Rp

Max salary

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👤 Technical Support Engineer in 📍 Indonesia

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support and troubleshooting to customers via phone, email, and other channels. • Diagnose and resolve technical issues related to hardware, software, and network systems. • Document customer inquiries and resolutions in a customer database. • Maintain customer satisfaction by providing timely and accurate solutions. • Follow up with customers to ensure their issues have been resolved. • Work with other teams to resolve customer issues. Requirements: • Bachelor's degree in Computer Science or a related field. • Excellent customer service and communication skills. • Ability to troubleshoot technical issues. • Ability to work independently and as part of a team. • Ability to work under pressure and meet deadlines. Preferred Skills: • Knowledge of operating systems and hardware. • Knowledge of networking protocols and technologies. • Knowledge of customer service processes and procedures. • Knowledge of customer relationship management (CRM) software. • Experience with technical support.

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